Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Last updated: January 15, 2025Information We Collect
brilanovethuq collects various types of information to provide you with our liquidity and solvency analysis services. This includes both information you directly provide and information we automatically collect through your use of our platform.
Personal Information
- Contact details including name, email address, phone number, and business address
- Professional information such as company name, position, and industry sector
- Account credentials and authentication information
- Payment and billing information for subscription services
Usage Data
- Platform interactions, feature usage, and navigation patterns
- Device information including IP address, browser type, and operating system
- Session data, timestamps, and access logs
- Performance metrics and error reports to improve service quality
How We Use Your Information
We use your personal information for specific business purposes that enable us to deliver effective financial analysis services. Our usage is always aligned with the original purpose for which the information was collected.
- Service Delivery: Providing liquidity and solvency analysis tools and generating customized financial reports
- Account Management: Maintaining your account, processing subscriptions, and handling billing inquiries
- Communication: Sending service updates, educational content, and responding to your support requests
- Platform Improvement: Analyzing usage patterns to enhance features and develop new analytical capabilities
- Security Monitoring: Detecting unauthorized access attempts and protecting against fraudulent activities
- Compliance: Meeting regulatory requirements and maintaining accurate business records
Important: We never sell your personal information to third parties or use it for purposes unrelated to our financial analysis services. Any data processing activities are conducted with appropriate security measures in place.
Information Sharing and Disclosure
brilanovethuq maintains strict controls over how your information is shared. We only disclose personal information in specific circumstances and with appropriate safeguards in place.
Authorized Service Providers
We work with carefully selected third-party providers who assist with platform operations, including cloud hosting services, payment processors, and security monitoring tools. These providers are bound by contractual obligations to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect our legal rights, prevent fraud, or ensure platform security. We will notify affected users unless legally prohibited from doing so.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, user information may be transferred as part of the transaction. We will provide advance notice and ensure that any acquiring party maintains equivalent privacy protections for your personal information.
Your Privacy Rights
Under Australian Privacy Principles and applicable data protection laws, you have specific rights regarding your personal information. We are committed to honoring these rights and providing clear processes for exercising them.
- Access: Request copies of personal information we hold about you, including details about how it has been used
- Correction: Update or correct inaccurate personal information in your account or our records
- Deletion: Request removal of your personal information, subject to legal retention requirements
- Restriction: Limit how we process your information while disputes are resolved or corrections are made
- Portability: Obtain your personal information in a structured format for transfer to another service provider
- Objection: Opt out of certain processing activities, particularly for marketing communications
To exercise these rights, contact our Privacy Officer using the details provided below. We will respond to your request within 30 days and may require identity verification to protect your information security.
Data Security and Protection
We employ comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative controls designed to safeguard sensitive data.
Technical Safeguards
- Industry-standard encryption for data transmission and storage
- Regular security assessments and vulnerability testing
- Access controls and authentication systems to prevent unauthorized entry
- Automated monitoring systems that detect and respond to security threats
Administrative Controls
- Employee training on privacy and security best practices
- Limited access to personal information based on job responsibilities
- Regular review and updating of security policies and procedures
- Incident response protocols for addressing potential data breaches
While we maintain robust security measures, no system is completely immune to risks. We encourage users to protect their account credentials and report any suspicious activities immediately.
Data Retention and Deletion
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and applicable regulatory requirements.
Retention Periods
- Account Information: Retained while your account is active and for seven years after closure for audit purposes
- Financial Records: Maintained for seven years as required by Australian taxation and corporate laws
- Usage Data: Typically retained for two years for service improvement and security monitoring
- Communications: Email correspondence retained for three years, support tickets for five years
When retention periods expire, we securely delete or anonymize personal information using industry-standard data destruction methods. Users may request early deletion of certain information, subject to legal and contractual obligations.
International Data Transfers
brilanovethuq primarily processes personal information within Australia using local data centers and service providers. However, some of our technology partners and service providers may process data in other countries with adequate privacy protections.
When international transfers occur, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or certification schemes. We will notify users of any significant changes to our international processing arrangements.
Our current international processing partners are located in countries with privacy laws comparable to Australia's Privacy Act, including the European Union, United Kingdom, and New Zealand.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze platform usage, and provide personalized content. These technologies help us understand how users interact with our services and improve functionality over time.
Types of Cookies
- Essential Cookies: Required for basic platform functionality and security features
- Performance Cookies: Collect anonymous usage statistics to help improve our services
- Preference Cookies: Remember your settings and customization choices
- Analytics Cookies: Help us understand user behavior and optimize platform performance
You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect platform functionality, but essential services will remain available.
Changes to This Privacy Policy
We periodically update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. When significant changes occur, we will notify users through email announcements and platform notifications.
The current version date is displayed at the top of this policy. We encourage users to review this document regularly to stay informed about how we protect and handle personal information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
For questions about policy changes or their impact on your personal information, please contact our Privacy Officer using the information provided below.
Privacy Officer Contact
brilanovethuq Privacy Officer
Level 3/335 Flinders Ln
Melbourne VIC 3000, Australia
Email: privacy@brilanovethuq.com
Phone: +61 8 9375 6100
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide specific details about your concern or request.